Privacy Statement

Last Updated: 3/8/2025

At ASAP Denver LLC dba Alligator Spa and Pool, ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us, including through SMS texting. By accessing or using our services, you agree to the collection and use of your information in accordance with this statement.

1. Information We Collect

We collect the following types of information:

Personal Information: When you interact with us, we may collect personal information, such as your name, email address, phone number, and other information necessary to provide our services.

Usage Data: We may collect data about your interactions with our website and services, such as IP addresses, browser types, and access times. This helps us improve our website and services.

SMS/Text Message Data: When you provide your phone number, you consent to receive SMS/text messages from us related to our services. We may collect data related to the text message interactions, such as message timestamps, message content, and opt-in/opt-out requests.

2. Use of Information

We use the collected information for the following purposes:

To provide and improve our services.

To communicate with you, including sending transactional SMS/text messages related to our services, as well as marketing and promotional messages if you have opted in.

To comply with legal obligations and enforce our agreements.

To monitor and improve the security and performance of our website and services.

3. SMS/Text Messaging Compliance (10DLC)

By providing your phone number and opting in to receive SMS messages from us, you acknowledge and consent to the following:

10DLC Compliance: We comply with the 10DLC (10-digit long code) requirements for SMS messaging in the United States. This means that any SMS messages sent to your phone number are subject to regulations designed to protect consumers from spam and unwanted communications.

Opt-In & Opt-Out: You have the right to opt-in to receive SMS/text messages, and you may withdraw your consent at any time. To opt-out, you can reply to any message with the word "STOP" or follow any opt-out instructions provided in our messages. We will promptly honor your request.

Message Frequency: We will send SMS/text messages only as necessary to communicate with you about the services you have requested, or for other communication purposes you have consented to. We do not send unsolicited messages.

Message Content: Our SMS/text messages will not include sensitive information and will be related to your inquiries or service requests. If you receive an SMS message from us and believe it was sent in error, please contact us.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

However, we may share your information in the following circumstances:

If required by law or to comply with legal obligations.

To protect the rights, property, or safety of ASAP Denver LLC, our users, or others.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.

Correction: You may update or correct your personal information if it is inaccurate.

Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.

Opt-Out: You may opt-out of receiving SMS/text messages from us by replying with "STOP" to any SMS message you receive or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites, and this Privacy Statement does not apply to them. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Statement periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Statement, or if you would like to exercise your rights, please contact us at:

Alligator Spa and Pool

Erik Carlson: Owner

gator@asapdenver.com

303-789-2727